Terms of use

Version 0.9-beta · valid from 22-10-2026 · StoreBon

In short. StoreBOS is a beta: it works, but it is not finished. It may contain errors, it may go down, and we are still changing a lot. You use it for free; only having a domain name registered costs money. Anyone may make a website. A webshop is only for business owners. What is illegal, or harms others, is not allowed, and we will remove it. What you make remains yours. If the beta ends, your site moves to the regular service.
This summary helps you read. What binds are the articles below.

Article 1 - Who we are, and what the words mean

These terms apply between StoreBon, a sole proprietorship (we), and everyone who creates an Account (you). Our address, Chamber of Commerce number and VAT number are in article 23 and on Company details.
StoreBOS or the Service: the platform on which you create and have hosted with us a website (CMS), a webshop (Webshop), or both.
Account: your verified access to the Service.
Site: a website or webshop that runs under your Account.
Your Content: everything that you, or your visitors and customers, place on your Site: texts, images, products, orders, data.
Beta: the period in which the Service is in development and accessible by invitation only (article 2).
Consumer: someone who is not acting for their trade or business.
Appendices: Appendix A (Business) and the Data Processing Agreement. An appendix regulates only its own subject. If an appendix and these terms contradict each other on that subject, the appendix prevails.

Article 2 - This is a beta

The Service is still in development. You receive it as it is, so that you can use it and help us make it better.
The Service therefore differs on these points from what you may expect of a finished service:
a. it contains errors, it sometimes behaves unexpectedly, and parts do not (yet) work;
b. it may go down or be interrupted, also without notice and also for a long time;
c. functions may change, move or disappear;
d. data may be lost or damaged;
e. there is no service level (SLA): no guaranteed availability, and no period within which we respond or fix something;
f. our security has not yet been independently tested and we hold no certification. What we do and cannot yet promise is described on /security.
When you create your Account we ask you to accept these deviations separately, with a checkbox of its own, apart from your agreement to these terms. Without that checkbox you cannot take part.
What is stated in paragraph 2 is therefore what we agree with you. It is not a failure on our part if the Service behaves that way. This leaves your rights unaffected if we act intentionally or with deliberate recklessness.
Keep a copy yourself of everything you cannot do without: your texts, your images, your product data and your orders. We make backups for our own operations, but you cannot count on us being able to restore your Site.
Do not use the Beta for anything where downtime or data loss has serious consequences, and not as the only place where data exists that you are legally required to keep.
The Beta is by invitation. An invitation is personal. We decide whom we invite, and how many participants there are.
When the Beta ends is set out in article 18.

Article 3 - When these terms apply

These terms apply to every use of the Service.
You agree to them when you create your Account. We record which version you accepted and when.
You can save and print this text before you agree. Every version you have ever accepted remains available to you.

Article 4 - Your Account

You do not create an Account anonymously. You confirm a valid email address. We refuse disposable addresses.
The details you provide are correct, and you keep them up to date.
You are at least 16 years old. If you are younger, you have the permission of your parent or guardian and they are also bound by these terms.
You are not on a sanctions list of the European Union or the United Nations, and you do not act on behalf of anyone who is.
You keep your login details secret. You are responsible for what happens under your Account, even if someone else does it with your access or with access you gave.
If you notice that someone is in your Account without permission, let us know immediately.

Article 5 - What you get

Anyone may make a website (CMS), also for private use, a club or a hobby.
A webshop is only for business owners (article 6).
During the Beta the Service is free. The only thing that costs money is a domain name that we register for you (article 7). Connecting your own domain name is free.
Per Account you get one free Site. A CMS can later be converted into a Webshop; that is the same Site and you do not start over.
We give you a personal right to use the Service for your own Site. That right is not exclusive and not transferable, and it ends with your Account.
You do not receive the software. There is no download, no source code and no copy.
You may not resell or rent out the Service, or create Sites for others on separate free Accounts. Creating multiple Accounts to get around paragraph 4 gives us the right to terminate all those Accounts.
What stays free after the Beta and what will cost money has not been decided yet. Article 18 regulates how you hear about that, and that you never pay for anything you did not choose yourself.

Article 6 - The Webshop is for business

You use a Webshop only for your trade or business. Whoever requests a Webshop declares that they act in that capacity. Appendix A (Business) therefore also applies to that Webshop.
You can request and set up a Webshop without being registered with the Chamber of Commerce.
Before your Webshop goes live, you provide your Chamber of Commerce number, your trade name and your business address. If you are established outside the Netherlands, your registration number from the trade register of your own country. Going live is the moment your Webshop accepts orders or is reachable by everyone on a domain of its own. Without those details the Webshop stays in preparation.
We ask this because the law requires it (art. 6:230m of the Dutch Civil Code): your buyers must know who they are dealing with before they order. We display those details on your Webshop automatically.
You are the seller, not us. You are responsible for your products, your prices, your delivery, the VAT, and for the rights of your buyers, such as the right of withdrawal and the statutory warranty. The Service helps you with that, but does not guarantee that your Webshop complies with every law.

Article 7 - Domain names

You can connect your own domain name, or have one registered through us.
A domain that we register is registered in your name. You are the holder. We arrange the registration and the technical settings.
What registering and renewing costs, you see before you order. Renewing can cost more than the first year; that is stated separately.
If you are a consumer, you have 14 days of cooling-off for a distance contract. A domain is registered immediately after your order. Therefore, when ordering we ask you to expressly agree to immediate performance and to declare that your cooling-off right lapses as soon as the registration is completed. If you do not agree, we register only after the cooling-off period has ended. Your consent and your declaration are in the confirmation you receive from us by email.
As long as your Site runs with us, we manage the DNS of your domain. Otherwise your website and your email will not work.
If you stop, you keep your domain name. On request we give you the transfer code free of charge. The only reason to refuse it is an unpaid invoice for that domain itself.
A domain does not renew by itself. We remind you at least 30 days before the expiry date, and renew only on your instruction and payment. You can also switch on automatic renewal: we then debit the renewal amount from your account 15 days before the expiry date. If that fails, we switch automatic renewal off, email you that your domain has not been renewed, and you can still renew it yourself until the expiry date.
You are responsible for the name you choose. If it infringes someone else's trademark or trade name, that is your dispute, not ours.
Every domain is also subject to the terms of the registry that manages the extension, such as SIDN for .nl and, for extensions like .com, the rules of ICANN and the registry concerned. We show you those before you order. You agree to them when you register a domain.

Article 8 - What is not allowed

You do not use the Service for anything illegal. That includes in any case:
a. images of child sexual abuse, or anything that sexualises or exploits children;
b. terrorist content, and inciting or glorifying violence;
c. discrimination, incitement to hatred, threats, intimidation, and publishing someone's personal data without permission (doxing);
d. defamation, slander, and sharing sexual or intimate images without permission;
e. fraud, phishing, offering products that do not exist or that you do not deliver, and posing as another company, person or authority;
f. counterfeit products, and content that infringes copyright, trademark rights or any other right of someone else;
g. products or services that you may not offer without a licence, or whose sale is prohibited;
h. money laundering, circumventing sanctions, and other financial abuse;
i. collecting or processing personal data in breach of the GDPR.
You do not abuse the Service. That means:
a. no spam: no unsolicited commercial messages, no bought, rented or harvested address lists, and no mail channel for someone else;
b. no fake sites for search engines: no sites without content of their own that exist only to refer elsewhere, no link networks, no doorway pages, no hidden text or links, no mass-generated content intended only for search engines, and no different content for a search engine than for a visitor;
c. no malware, cryptominers or hidden scripts, and no redirecting to such content;
d. no fake reviews or invented customer experiences;
e. not using the Service as storage, file sharing, proxy, VPN or infrastructure for anything other than your own Site;
f. not attacking, scanning, overloading or automatically emptying out the Service or others; if you find a security problem, report it through /report-vulnerability;
g. not circumventing limits, counters or safeguards of the Service;
h. not processing special categories of personal data (such as health, religion or criminal data; art. 9 and 10 GDPR), unless we agreed to it in writing beforehand.
We do not allow these kinds of Sites, even if they are legal:
a. gambling and games of chance, including lotteries, betting and casinos;
b. cryptocurrency, forex, investment advice and get-rich-quick: trading, signals, courses or offers that promise high or certain profit;
c. weapons, ammunition and parts of them; drugs and everything meant for using them; CBD, tobacco, e-cigarettes and other nicotine products;
d. misleading selling: dropshipping with invented discounts, fake stock or fake countdown timers, and pyramid or network selling (MLM) in which you mainly earn from recruiting others. If you doubt whether your Site falls under this, ask us before you start.
Adult content is only allowed if it is legal, only adults who gave consent appear in it, and you effectively keep minors away from it.
Why we are stricter here than an ordinary host. All Sites in the Beta run together on one system, behind one network address and with one email reputation, and every free Site links to us. One Site that spams, defrauds or manipulates search engines causes the mail of every other Site to end up in spam and makes them harder to find. The damage falls on others, and that is why we step in quickly here.
We do not look over your shoulder at what you publish in advance, and we do not have to check your Site. If we see a violation, or someone reports one to us, article 17 applies.
If we find indications of a criminal offence that threatens someone's life or safety, we report it immediately to the police or the Public Prosecution Service; that is a legal duty. Other criminal offences we may report. In both cases we provide the data that we are legally required to provide.

Article 9 - "Powered by StoreBOS"

At the bottom of every public page of a free Site is "Powered by StoreBOS", with a link to us.
You do not remove that line and do not make it invisible, unreadable or unclickable. For example by hiding it, making it transparent or too small, giving it the background colour, moving it off-screen or covering it. That applies in the light and in the dark display.
With a paid variant, if there is one, this line may lapse.

Article 10 - The styling assistant

If the Service offers an AI assistant, it adjusts only the design of your Site: colours, fonts, spacing and the layout of your theme. It does not carry out other requests. This article applies from the moment the assistant is available.
If within 24 hours you make three requests in a row that are not about design, the assistant switches off for 24 hours. Our contact form always stays open.
Use of the assistant is limited.
You check what the assistant makes yourself. We do not vouch for its accuracy or suitability. The styling it makes for your Site is yours.
If the assistant runs at another party, that party is named in the Data Processing Agreement.

Article 11 - Email

How many commercial messages you can send from the Service is limited. If your Site goes over that limit, we send the rest later.
Messages that belong to something the recipient did themselves do not count towards that limit. For example an order confirmation, a shipping notice or a password reset.
You email only people who gave permission for it, and every commercial message has a working unsubscribe link.
Letting a commercial message pass as an order confirmation or service message to get around paragraph 1 is a violation of article 8.

Article 12 - Fair use

The Service is meant for normal use of one Site. There are limits for storage, data traffic, number of requests, email and use of the styling assistant. We publish those limits as soon as they are fixed.
If you structurally use much more, we will contact you. You then choose: reduce your use, or move to a paid variant if there is one. If you choose neither within 30 days, we may restrict your use.
We never move you to something that costs money without your consent.
If your use threatens the working or safety of the Service for others, we may restrict it immediately. We let you know as soon as possible.

Article 12a - When the Service changes

We change the Service to improve it, keep it safe, make it comply with the law, or because something in the Beta does not work as intended. That is the reason we may do so, and it never costs you anything extra.
If a change has more than minor negative consequences for how you use the Service, we let you know beforehand by email, with what changes and when. That does not apply if the change is immediately needed to solve a security problem or an acute outage; we then let you know as soon as possible afterwards.
In that case you can stop free of charge, within 30 days after our message or, if that is later, after the change. You then keep the 30 days from article 17 paragraph 6 to retrieve your data.
What is stated in article 2 paragraph 2 sub c remains valid: in the Beta functions change, and that is not a failure on our part.

Article 13 - Feedback, and talking about the Beta

We ask you to share errors, ideas and criticism with us. That is what the Beta is for.
What you give us as feedback we may use freely to improve the Service, without paying you for it or naming you. You keep the right to use your own idea yourself as well.
You are free to talk about the Beta, write about it and share screenshots. No confidentiality applies.
The only exception: if you find a security problem, do not make it public before we have been able to fix it. How that works is explained on /report-vulnerability.

Article 14 - Your Content and our software

Your Content remains yours.
You give us permission to store, process, copy and display Your Content, but only as far as necessary to provide and secure the Service and to make backups of it. That permission ends when Your Content is deleted after termination (article 17 paragraph 6).
You hold the rights to what you place: texts, photos, fonts and product images. If someone else makes a claim against us because you did not have those rights, and that is your fault, you compensate us for the damage and the reasonable costs of it.
The Service, the software, the themes and templates supplied, and the name and logo StoreBOS belong to us.
You do not try to reverse engineer or copy the software, except as far as the law mandatorily allows.

Article 15 - Personal data

We are responsible for the data of your Account. How we handle it is described in our privacy policy.
If you process data of your visitors or customers through your Site, you are responsible for that data and we are your processor. The Data Processing Agreement applies to that, which is part of these terms and which you accept at the same time.
Your own privacy policy and the information your visitors receive from you, you arrange yourself.
We store the data within the European Economic Area. Which other parties we engage for that is stated in the Data Processing Agreement.
We use the data of your Account only to provide the Service and to comply with the law. We send you messages about the Service that you need, such as these terms, outages and the end of the Beta. We send advertising or a newsletter only if you separately choose it.

Article 16 - Reporting something

If you see something on a Site that runs with us that you think is illegal or violates article 8, report it through Report content or by email to abuse@storebos.com. State where it is, why you think it is not allowed, and how we can reach you.
We handle every report carefully and let you know what we did with it.
Our point of contact for users and for authorities is the contact form. You can reach us there in Dutch and English.

Article 16a - How we deal with content

A decision to remove content or to restrict a Site or Account is always taken by a human at our end.
We do use automatic limits: counters on email, on the number of requests and on use of the styling assistant (articles 10, 11 and 12). Those limits restrict how much you can do; they do not assess what you publish.
We apply article 8 carefully, objectively and proportionately. We look at the seriousness, whether it is a first time, and the interests of everyone involved, including freedom of expression.
If you disagree with a decision, you can object within six months through the contact form. We assess your objection again, where possible by someone who did not take the first decision, and let you know the outcome with the reason. You can also always go to court.

Article 17 - Suspension and termination

We may remove content, suspend your Site or your Account, or terminate your Account if you violate these terms, if your use harms others, or if the law requires it of us.
We warn you first and give you the chance to put it right. Except with illegal content, spam, phishing, malware, or a direct danger to the Service or to others: then we step in at once and let you know afterwards.
If we step in, we tell you why, on the basis of which article, and how you can object. We review your objection again with someone who did not decide on it before, if possible.
You can always terminate your Account, without notice period.
We may also end your participation in the Beta without you having done anything wrong, with a notice period of one month, but only for one of these reasons: we stop the Beta or the part you use; we run out of room and have to reduce the number of participants; or the Service can no longer be provided for your Site for technical or legal reasons. We tell you which reason it is.
After termination you can retrieve your data for another 30 days. After that we delete Your Content, except what we are legally required to keep. If we terminate your Account because of illegal content, we may keep that content as far as necessary for a report or investigation.
If you do not use your Account for twelve months, we may terminate it. We email you first, and you then have another 30 days. If three months after creating a Site you have still published nothing on it, that applies to that Site after just three months.

Article 18 - The end of the Beta

We announce the end of the Beta at least 30 days in advance, by email and in your admin screen.
After the Beta your Site moves to the regular Service, unless paragraph 6 applies. Your Content, your domain and your Account remain.
If other terms apply afterwards, we send them with the announcement, with a summary of what changes. Article 20 applies to that.
You never pay for anything you did not choose yourself. If something you use becomes paid, you choose: pay, stop using that part, or stop.
If you do not want to move to the regular Service, you terminate your Account before the effective date, and you have the 30 days from article 17 paragraph 6 to retrieve your data.
If we stop the Service without a regular Service following, we announce that at least 60 days in advance.

Article 19 - Liability

We do our best for a good Service, but it is a free Beta (article 2). We do not promise that it always works, is error-free or is suitable for your purpose.
We are not liable for damage that you could have prevented by keeping a copy yourself as article 2 paragraph 5 asks.
If we are liable, it is for at most € 100 per year, or the amount you paid us in the twelve months before if that is higher.
Paragraphs 2 and 3 do not apply in case of intent or deliberate recklessness on our part, nor in case of death or injury, nor as far as the law prohibits a limitation. Each paragraph of this article stands on its own: if one is invalid, the others remain valid.
For business users Appendix A applies in addition.

Article 20 - When these terms change

We may change these terms.
We announce a change at least 30 days in advance, by email and in your admin screen, with a summary of what changes.
If you do not agree, you can stop free of charge before the effective date, with the 30 days from article 17 paragraph 6 to retrieve your data.
A change that is only to your advantage, or that the law imposes on us, may take effect sooner.
We keep every version, and you can see which version you accepted.

Article 21 - Transfer

You can transfer your Account or your rights under these terms to someone else only if we agree to it in writing.
We may transfer this agreement to another company of ours, for example a private limited company that we set up. You already agree to that now (art. 6:159 of the Dutch Civil Code). We announce it at least 30 days in advance, and you can then stop free of charge as in article 20 paragraph 3.

Article 22 - Final provisions

If a provision is invalid, the others remain valid, and what comes closest to the intention applies in its place.
Dutch law applies to these terms. If you are a consumer, you keep the protection that the law of your country of residence mandatorily gives you.
A dispute goes to the court that has jurisdiction under the law.
If you are a consumer and live in another country of the European Union, you can also bring us before the court there, and we can bring you before the court only there.
These terms are written in Dutch. In case of a difference with a translation, the Dutch text prevails.

Article 23 - Contact

You ask questions through the contact form. Our details:

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Appendix A - Business

This appendix applies to whoever uses the Service for their trade or business, and in any case to every Webshop (article 6). It does not apply to a consumer.

Article 7 paragraph 4 (cooling-off) does not apply. That cooling-off period exists only for consumers.
Liability. In place of article 19 paragraph 3: we are not liable for indirect damage, including lost turnover or profit, missed orders, loss of data, reputational damage and business interruption. Our liability for direct damage is limited to at most the amount you paid us in the twelve months before the damage, with a maximum of € 100 if you paid nothing. Article 19 paragraph 4 remains valid.
You report a claim within 12 months after you discovered the damage or could have discovered it. After that it lapses.
Indemnification. If a third party makes a claim against us, for example a buyer from your Webshop, a rights holder or a regulator, because of your Site, Your Content or your sales, you answer for that. That also applies to reasonable costs of defence.
Changes. Article 20 applies. The way out in article 20 paragraph 3 also remains for you.
No right of suspension towards us for amounts that you owe us.